We are a small, specialised rail technology consultancy with deep expertise in digital transformation, customer information, disruption management, Agentic AI and ancillary revenue growth. Being small means we care deeply about what we do, the people we work with, and the results we deliver. Every project matters to us because we know it matters to you.
Our expertise spans the use of real-time information, process automation, AI and LLMS (large language models) to deliver transformation projects and programmes. This enables us to design and deliver innovative, bid and project winning solutions that drive meaningful progress across the rail sector. However, we recognise that technology alone isn’t enough—it must be supported by a deep understanding of people, processes, and business change to ensure it can scale effectively and deliver lasting benefits.
Collaboration is at the heart of our approach. We work closely with industry partners, Network Rail, consultants, and subject matter experts to deliver impactful solutions that address real-world challenges while unlocking new opportunities for operators and passengers alike.
We are passionate about learning and approach every project not just as a means to deliver on requirements but as an opportunity to enrich our own knowledge and understanding of the railway. This inquisitive mindset allows us to ask interesting—and sometimes difficult—questions that challenge the status quo and uncover new ways of thinking. By continuously expanding our expertise, we ensure that we can cascade knowledge back into the industry to help drive further innovation and improvement.
Our pioneering work extends beyond passenger rail operations. For example, we’ve applied our skills in real-time information and advanced wireless locking technologies to the express freight sector, supporting the development of compliance solutions and enabling new services such as parcels as passengers. This demonstrates how we take our expertise in passenger rail and use it to develop innovative services, technologies, and solutions in other areas of the railway.
We’re also doing some really exciting work in AI, large language models, and avatar technology—pushing boundaries to explore how these innovations can transform rail operations and customer experiences.
If you’d like to have a short virtual coffee or face-to-face chat, we’d love the opportunity to hear about your ideas or challenges—and share more about what we do. We’re always looking for opportunities to take on new and interesting projects where we can deliver outcomes while continuing to expand our knowledge and understanding of this incredible industry.
Bonwell | Inspired by Movement | Driven by Data